Privacy & Return Policy

Privacy Policy

What information do we collect? 

We collect information from you when you register on our site, place an order, subscribe to a newsletter or fill out a form. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: 

; To personalize your experience
(your information helps us to better respond to your individual needs)

; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

; To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be kept on file for more than 30 days.

Do we use cookies? 

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their customer account.

Childrens Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent 

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. 

This policy was last modified on January 1, 2014

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below. 
Checkout World
14097 Bueche Rd.
Montrose, MI 48457
United States

(615) 746-7010

Return Policy

Checkout World wants all customers to be satisfied with their purchase so we provide a 14-day money back guarantee on everything listed on our website. 

If you decide against an item and would like to return it, please complete the following steps:

Contact Us:

You must receive an RMA number before you return your purchase. We do not handle unauthorized returns so make sure you receive an RMA number before sending the return out. Any unauthorized returns sent to our location will be returned to the sender if there is no RMA number.

You can contact us by sending us an email at or by calling us at +1 (615) 746-7010.

After You Receive the RMA Number:

After we have verified you were within the 14 day return period and you have received an RMA number from us, place the invoice inside of the box/envelope and package it up. Once the box/envelope has been sealed, address it to the following location:

Checkout World
Attn: Returns
14097 Bueche Rd.
Montrose, MI 48457
United States

Write the RMA number you received from us on the top of the box/envelope clearly so we can read it. After it has been packaged, take it to the local post office to send it out. If you decided against the item, you have to pay the return shipping. It is beneficial to make sure there's a tracking number on the package.

After We Receive the Return:

Once we have received the return and we trace it back to your order, we will notify you that the return has been received. We will then credit back the full product price (minus shipping) to the payment method you provided at checkout. We will process the refund the day you receive the notification email however, it may take up to 3 business days for it to show up in your account. If you paid using a personal check or money order, we will send a money order to your address, which will be sent out 1 business day after the return has been received.

For Defective Merchandise:

If you receive an item from us and you believe it is defective or damaged, please take the following steps to get the issue resolved:

Contact Us:

Let us know about the problem by sending an email to or giving us a call at +1 (615) 746-7010.

The best method of contact is by email because we will ask for pictures if the merchandise is believed to be damaged or defective.

Take Pictures:

Take pictures of the item so we know what is wrong with it. If the merchandise was damaged in shipping, we will open a claim with the shipping carrier and send you a new item right away. If the item was a manufacturing defect we will send you a new item once we see the problem. 

We have to see what is wrong with the item before we can send another item to you. If you are not able to send a picture, you must pay the return shipping for the item so we can inspect it. 

After We Inspect the Item:

If the item is found to be damaged in shipping, we will contact the shipping carrier and then we will send a new item to you. This is the most common problem with damaged merchandise.

If the item is found to be a manufacturing defect, we will inspect the new item before sending it out to you. Please note: if the new item is unsealed, we were just checking to make sure your new item didn't have any issues as well. 

It is very rare that we receive reports about defective or damaged merchandise, however we will do our best to make you a highly satisfied customer!

For a Package Lost In Transit:

If your package is lost in transit, please follow these steps:

Contact Us:

Everything is going to be ok ... give us a call at +1 (615) 746-7010 or send us an email to

All of our packages will have a tracking number so we will take care of any issues with packages lost in transit. First, we will check the tracking number to see if it states the package was delivered. Sometimes a package could be delivered to a neighbor or somebody down the street. Your package could've been left near the garage or somewhere else that could be specified by the shipping carrier.

If you cannot find your package where the shipping carrier said it was left, we will contact the shipping carrier and open a claim to resolve the dispute. We won't immediately send a new package to your address because the majority of lost package claims are resolved by finding them at a neighbor's location or maybe it got left on the delivery truck by accident.

Whatever the case may be, we will do everything in our power to make it right. A claim with the shipping carrier is usually resolved within one week but during busy shipping times, it may take up to a month. We will be checking with the carrier every day until the claim is resolved for the customer.

Once the claim is resolved, we will contact you with the results. If the shipping carrier contacts you first, please let us know about the findings and we will verify it with them. If the carrier found that the package was lost in transit, we will send a new package right away and we will send the new tracking number to your email address you provided at checkout.

If you have any further questions or concerns about our return policy, please don't hesitate to contact us.